Frequently Asked Questions
The UK is currently covered by our shipping service. In the near future, we will try to expand our service area.
PayPal transfers are accepted only, please contact us for more information.
UK – Royal Mail 1st Class Signed For £3.99. The pandemic may cause the process to take longer than usual. For the item to arrive in the UK, it usually takes between 5 and 10 working days. If you are ordering from another country, please allow an additional 5 working days.
Sometimes you may receive the confirmation email that the item has been delivered. Please ignore the email as it may be sent to you as soon as the order processing starts. Unfortunately due to the pandemic, the delivery time is less certain. Should your item has not arrived in 10 working days, please contact us with your order number.
After letters and/or numbers are applied to a shirt, we are unable to exchange or refund it. You cannot resell the shirt since it was customized to your specifications.
Your order may be returned to us for a number of reasons:
An incorrect address
A fault with the label
Unclaimed on delivery
Delivery was refused
Please try a different way to make the payment. If the issue still exists, please contact us and we will try to assist it.
Sorry, due to the hygiene issue, the return is not acceptable for non-quality reasons. because customer safety is our top priority. On the right side of the page, you can find a size chart for both adults and kids
Yes, Customer satisfaction is our top priority, a partial or full refund will be made if there is a quality issue.