Athletic Club Bilbao
- Once we process your order, you cannot return or refund personalised kits with names/numbers. However, we will provide a refund if the item is damaged or defective.
- A size chart is available on our website, so please check your size before placing your order.
- Our products are high-quality replicas of the original shirts and kits. Moreover, we guarantee 99% customer satisfaction.
- Should you have any product concerns, please email us at email@example.com.
Payment Option Guide
- To ensure that your shopping experience is a breeze, we present you with the following options:
- PayPal: It’s super easy and secure! Select the PayPal option during checkout, which will redirect you to the PayPal website to complete your purchase.
- Credit Card: If you’re more comfortable using your credit card, don’t worry at all! During checkout, just go ahead and choose the credit card payment option. From there, you can easily enter your card details without any problem. We take your security seriously, so you can trust that your information is in safe hands.
- If you need assistance with the credit card payment process, we’re here to help! Click HERE for our step-by-step guide that walks you through each stage of payment.
We offer our product personalisation options that allow you to personalise your kit with the name and number of your favourite player, or even your own name. By following a quick two-step process, we can print your name in the same style worn by the players, giving you the same look and feel as your favourite player:
Step 1: Select Personalisation Options When visiting the product page of the product, make sure to locate the “Personalise” button. Once you click on it, the personalisation tool will open, with a place to type your name and number.
Step 2: Enter Your Name and Number The personalisation tool requires your name and number (we recommend names no more than 10 letters (including spaces) and numbers no more than 2 digits). The number and the name cannot be changed once submitted, so double-check that it is correct and the spelling is correct.
- Generally, we deliver your shirt within 8-12 working days, but we may take a bit longer on some special occasions. During the checkout process, our system will calculate and display the shipping fees, and we will present shipping options based on the availability of each location.
- We ship our products not only within the UK but also to other countries such as the US, Germany and France.
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